The Slim Pet Vet

Terms & Conditions

These terms and conditions apply to services provided by:

Dr Caroline, TheSlimPetVet c/o Skillman Veterinary Services Ltd
6 Lee Close, Knutsford, Cheshire, WA16 0DW

You may contact us at [email protected]

These terms and conditions apply to the sale of any online program, one to one support videos calls and group zoom meetings. Please read these terms and conditions as by clicking on the button you will be agreeing to these terms.

Service Definition
Online program means the delivery by us of an online course or CPD resources where you access course materials remotely.
One-to-one support calls means the monthly face to face meetings via Zoom as part of the premium membership and any additional private call you arrange as part of service offered. It is your responsibility to book the calls at an appropriate time for you to be able to access, ensuring you have sufficient internet access to be able to participate in the calls. Failure to attend at the scheduled time, may mean you will need to wait longer to access a call, although we will give you the opportunity to re-schedule the call on one occasion.
TheSlimPetVet website provides these services with reasonable care and skill in accordance with the description set out on the website. We reserve the right to vary or withdraw any of the services described on the website without notice.
If you decide to proceed and purchase a service from us we will expect you to acknowledge and accept that the program you choose meets your needs. We do not make any guarantee or undertaking to you that you will obtain a particular result, from your purchase and completion of any of the services.
A legally binding agreement between TheSlimPetVet and you (the purchaser) starts when TheSlimPetVet sends you an email accepting your offer to purchase services from us and in addition that we have received cleared payment of the relevant fees due.

Purchaser Responsibilities

It is the responsibility of the purchaser;
To have suitable electronic equipment, devices and broadband width to access the online course materials
To respect all consultants, staff and fellow members at TheSlimPetVet message boards and forums, or else be subject to termination of services.
To accept positive feedback constructively
To grant permission that photographs, videos, voice recordings of the course attendee taken during the course can be used by TheSlimPetVet without restriction, be it in print, projection, social media, video, internet website, online courses or any future media market

Cancellation

If you have purchased an online program and proceed to access (log in) or download all or part of the provided material then you shall have no right to cancel your order for the duration of your membership. Although TheSlimPetVet aims to provide services to the highest standards of the industry, neither it, nor its consultants accept any liability for (i) any inaccuracy or misleading information provided in the programmes or course materials (ii) any loss or corruption of data.

Intellectual Property Rights

Intellectual Property Rights in the course materials, online videos, downloadable resources, and forum discussions made by us both online in video training or at face to face support calls, remain the intellectual property of TheSlimPetVet.
You are not authorised to:
Copy, modify, reproduce, re-publish, sub licence, sell, upload, broadcast, post, transmit or distribute any of the course or CPD resources and materials without prior written permission
Record on video or audio tape, relay by videophone or other means the online course or face to face in person course
Use the course materials in the provision of any other course or training whether given by us or any third party trainer
Remove any copyright or other notice of K9HS or Barbara Houlding on the course materials
Modify, adapt, merge, translate, disassemble, decompile, any software forming part of the online courses or CPD resources
Breach by you of this shall allow us to immediately terminate all services and agreements with you and cease to provide you with any services, including but not limited to access to the online courses.
In consideration of the fees paid by you, we grant to you a limited, non-transferable, non-exclusive licence to use the course materials and the software in respect of the online course or CPD resources for the sole purpose of completing the online course, meet CPD requirements and/or attending the practical components of the face to face training / course.

Confidentiality

Each party shall keep the other party’s confidential information strictly confidential and not use it otherwise than for the purposes of these terms and conditions, and shall return it on demand and not retain copies of it. Either party may disclose confidential information to its legal and other advisors for the purposes of obtaining advice from them.

Termination

We shall be entitled to terminate these terms and conditions and cease to provide you with any services with immediate effect in the event that you:
Fail to pay when due your fees
Act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee or consultant of TheSlimPetVet who provides the one-to-one support
Cheat or plagiarise any work which you are required to submit in connection with the services
Are in breach of these terms and conditions

Force Majeure

TheSlimPetVet shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes, delay caused by transport disputes, failure to provide a course caused by a death in the trainer’s family or illness of the trainer.

Data Protection

The nature of the services provided by us means that we will obtain, use and disclose certain information about you (“data”). This statement sets out the principles governing our use of data.
When you register with us you will need to provide certain data such as your contact details and demographic information. We will store this data and use it to contact you, provide you with details of the services you have purchased and otherwise as required during the normal provision of the course.
We may also use the above data, and similar data you provide us in response to surveys, to user profiles and provide you with communications. We will not pass any personal data onto anyone outside of TheSlimPetVet.
To enable us to monitor and improve our services, we gather certain information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the website you visit.
We use information such as your user ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products. We will only read cookies from your cookie file placed there through your web browser’s interaction with the website.
Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.
We endeavour to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any data you disclose. You accept the inherent security implications of being and transacting online over the internet and will not hold us responsible for any breach of security.
We may supplement the information that you provide with information we receive from third parties, such as exam registration bodies.
If you believe that any information we are storing on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct the relevant information.

Security

We are committed to ensuring that your information is secure. In order to prevent any unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.